Please settle accounts within 30 days. Discounted rates apply for same day payments. We accept Eftpos and all major credit cards. Current Pension Card holders and Veterans are bulk billed. Excluding Veterans, all patients seen at the hospital out of surgery hours will be sent an account. If you are unable to meet an account payment or have any financial or other problems, please speak to your doctor or the practice manager.
If you would like to know the cost of a particular procedure or visit, please speak to the staff at reception who will be happy to look it up for you.
All patients who require a surgical consult (surgical procedure or anaesthetic) will be required to pay a full fee, not bulk bill, this includes all concession card holders.
Please remember you will receive a rebate back from Medicare.
The fees for all other consults are unchanged.
The doctors are happy to accept calls however, to prevent constant disruptions whilst consulting, they will usually return calls at the end of their consulting sessions.
Recall / Reminders
Our practice uses a number of computerised generated recall / reminder systems, such as reminders for Pap smears, diabetic reviews etc. These are all to enhance the efficiency of the practice and prevent patients missing important reviews with their doctor. If you wish not to be included please advise doctor at your next consultation.
Our practice also participates in the National Bowel Cancer Program and the Victorian Cytology Pap Smear Registry.
When making specialist appointments please check with the secretary if you will have any out of pocket costs. When attending a specialist for the first time you are required to take a referral letter.
This surgery is a teaching practice and will have medical students from time to time. Prior to your consultation you will be asked permission for the medical student to be present. Please inform the reception staff if you do not wish the medical student to be present at your consultation.